Tool/software:
We have Fild Returns with a Broken TCAN330DCNT. The Lines CANh & CANL have low impedance to GND and the CAN-Bus is in error state. When removing our device, the remaining CAN bus works normally. We´ve checkt the ESD Protection ESDONCAN1LT1G but this part is still working.
From 1000 Delivered Units, we have 10 Broken Parts returned.
Are there any additional Protection mechanism we should implement?
Part of the Shematic.
