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ADS58C48EVM installation suport

Gustavo Adolfo Giovanola
Prodigy 10 points


I've purchased an ADS58C48EVM kit and I installed the software from the CD, all ok. But when I connect it to the PC via USB cable, Windows XP SP3 and Windows 7 tell me that there's no drivers installed. Apparently, the CD joined to the kit hasn't those drivers in any folder because the search for the drivers to install (on de CD) isn't successfull. I need the solution, please.

  • 0
    TI__Expert 8895 points

    Hi,

    You can check subdirectory whether you have driver file or not. The path would be "C:\Program Files\Texas Instruments\" if you followed the installing steps. And then you can set this path for driver update. If you don't have, you can unzip attached and locate the subdirectory from above location. Thanks.

    KW

    5611.data.zip

  • 0 in reply to KW Nam
    Prodigy 50 points

    I just tried doing what you said but still with no results. Windows 7 can't find the right drivers. All pins are set right in the board, i also checked the cable, and all seems to be fine. I also tried connecting the board to my PC running Ubuntu but with no results either. I'll try with a new miniUSB cable, is there any specification to take in account? I don't think there's a problem with that, but we don't know what else could it be. 

    Thanks. 

  • 0 in reply to Mariano Chiappini
    TI__Expert 8895 points

    Hi,

    Have you tried this shown as below? You can designate the location by unzipping the file I sent you. For this, go "Control Panel => System => Hardware => Device Manager => Universal Serial Bus Controller" and then select the port following "Update Driver".

    Thanks,

    KW

  • 0 in reply to KW Nam
    Prodigy 50 points

    Thanks. I tried what you said and also a new miniUSB cable but nothing happened. The board is detected on Windows 7 as an USB ADC Interface, when i try to update the drivers, i select the folders from Texas Instruments (in Program Files or in the CD provided by TI)  and we got the message  "No Drivers Found". We tried this on 2 PCs running Windows 7 64 bits, and 1 PC running Windows XP 32 bits, and we got the same message.  What else could we be doing wrong?

    Thanks again.

  • 0 in reply to Mariano Chiappini
    TI__Expert 8895 points

    Hi,

    Would you try attached file and instruction? It is for Windows 7 and you can try this for USB driver update. Please let me know if this works for you. Thanks.

    KW

    2746.TSW3003 Driver and Installation Instruction.zip

  • 0 in reply to KW Nam
    Prodigy 50 points

    Thanks for your help, but today we finally made it work. We found an explanation on the FTDI website of what to do when drivers are not found by Windows. I copy and paste the cause of the problem:

    "Windows XP Cannot Find Drivers For My Device 

    This error can occur if the VID and PID programmed into the device EEPROM do not match those listed in the INF files for the driver. The VID and PID programmed into the device EEPROM may be found by using the USBView utility from the FTDI web site. These can then be checked against the VID and PID entries in
    the driver INF files. If they do not match, that driver cannot be installed for that device without either reprogramming the device EEPROM or modifying the list of VID and PID numbers in the INF files. 

    Please note that only your own company VID and PID or FTDI's VID (0x0403) and FTDI PID issued for use by your company should be used in the EEPROM and INF/INI files."  (Extracted from: http://www.ftdichip.com/Support/Documents/AppNotes/AN_104_FTDI_Drivers_Installation_Guide_for_WindowsXP(FT_000093).pdf)

    The installation CD that came with the board seemed to have both .inf files set for another PID. We replaced the PID from ftdibus.inf and ftdiport.inf for the corresponding PID shown by the USBView. We tried adding the modified drivers and finally Windows found the corresponding drivers for the board. We tried the GUI software and worked fine.

    Thanks again.