Dear all,
one of my AA customer has issues with the GUI of the TSW40RF80 in WIN 10.
He has been successfully using TSW14J56 (rev B and D) and TSW40RF80EVM on windows 8.1 computer for months; now Ihe has to setup another test station and he has got a PC with win 10. He updated windows and downloaded/installed the latest TSW40RF40 GUI and the HSDC pro installers from the TI website.
Problem is, everything works for ~5 minutes, then it appears that the FTDI chips are disconnected.
Do you have any hint on this? he already tried some workarounds, but none of them worked:
- downloaded latest drivers (2.12.28) from ftdichip website
- used older ones (2.8.24) instead (you never know…)
- disabled the possibility to suspend the USB devices to save power (both in device manager and advanced power manager settings)
- disabled serial enumeration
- reduced serial port latency timer from 16 to 1 ms
- used the EVMs with and without a USB hub
The PC USB ports are 3.0: no 2.0 USB is available.
thanks,
Domenico
