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DAC8718: the voltage output

Part Number: DAC8718

Hello,

I found that the voltage output will appear in the state of full range after the chip is powered on.The power supply voltage is ±15V, the reference voltage is 5V, and the software program writes 0V, but the output voltage is 14.2v, which may become 0V after power on again.I want to know what causes the full range state of the voltage output of the chip. Is it the power supply problem?Or is there a problem with our timing?Please provide some technical support.