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TSW14J57EVM: TSW14J57 EVM firmware download failed

Part Number: TSW14J57EVM

Dear,

Currently my customer is using TW14J57 to evaluate TI RFIC. They met some issues with the TSW14J57. Could you please help me with it? Thanks.

They connected the EVM in HSDC successfully. When they are trying to download the firmware, the HSDC indicated that "bulk transfer out failed". The 12V current limit is set 5A. The firmware we are using is TSW14J57RevE_16L_XCVR_ADCDDRDACBRAM.rbf. What does this error mean and what can I do with this error?

Best Regards,

Qiang