• State Resolved
  • Locked Locked
  • Replies 6 replies
  • Subscribers 47 subscribers
  • Views 340 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

Original question:

ADC10D1500RB: Hardware error occured: WvBoardEnum call returned 'false'

ADC10D1500RB: Is the non-rectaugular type is new model?

user6091466
Prodigy 100 points
Part Number: ADC10D1500RB
Other Parts Discussed in Thread: ADC10D1000, WAVEVISION5, ADC08D1520RB, ADC08D1520

Hello, TI specialists.

Since I closed the question ADC10D1500RB: Hardware error occured: WvBoardEnum call returned 'false', I got a new ADC10D1500RB from the authorized distributor for replacement.
But we met exactly same trouble as before.

We could use ADC10D1500RB successfully few years ago.
So we suspect if the new type we got this time had some trouble.

The one we got few years ago was rectangular board as shown in TI store.
This time we tested 2 non-rectangular board as shown in the attached figure.

We could not find any information about this non-rectangular ADC10D1500RB.

Now, our question is that does this type of board is the correct ADC10D1500RB?
Is there anyone who could use this new type board correctly?

Best regards,
Hiroaki Yano

  • 0
    TI__Genius 12780 points

    Hi Hiroaki,

    I'm sorry to hear that you are still having issues with the new board. We are taking a looking into your issue, and will be back with you soon.

    Best Regards,

    Dan

  • 0
    TI__Mastermind 19280 points

    0083.Disable Driver Signing Enforcement Windows 8 10 2019.pdfHi,

    Just wanted to make sure were you able to disable the driver signing by following the procedure describe in attached file? You will need have to put your computer in the troubleshoot state before you can do that?

    Regards,

    Neeraj

  • 0 in reply to Neeraj Gill
    Prodigy 100 points

    Hello, Neeraj

    I appreciate your help again.

    Yes, I disabled driver signature enforcement in my Windows 10 PC before re-install the board driver.
    And I also confirmed that the device is installed under the NSC_USB_WV5 class as mentioned in WaveVision 5 Software Driver Installation Guide.

    I tried Windows 7 PC, that is driver signature enforcement is not implemented, but nothing is changed.

    I wonder why this ADC10D1500RB is shown up as "ADC10D1000" in the device manager.
    However we're not sure what device name was shown up in previous rectangular ADC10D1500RB. 


    Regards,
    Hiroaki Yano

  • 0
    Prodigy 100 points
    Hello everyone,

    I got another non-rectangular ADC10D1500RB.
    It doesn't works neither. This is 3rd time.
    On the other hand, I could test ADC08D1520RB and it seems successfully connected with WaveVision5.
    The ADC08D1520 is shown up as "ADC10D1000" in the device manager.
    So, we think the device name in the device manager is not important.
    I just want to know if anyone tested this non-rectangular ADC10D1500RB.
    We're looking forward to your reply.
    Best regards,
    Hiroaki
  • 0 in reply to user6091466
    TI__Mastermind 19280 points

    Hi Hiroaki,

    Can you please uninstall the wavevision software from your PC and install the version of the wavevision below. Please make sure to run this as an administrator when installing this version.

    Regards,

    Neeraj

  • 0 in reply to Neeraj Gill
    Prodigy 100 points

    Dear Neeraj,

    Thanks! This version of wavevision works like a charm!

    Is this means that this type of board was not able to used with the latest wavevision?

    Sincerely,

    Hiroaki

    .