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ADS8638: ADS8638 accuracy issue

Part Number: ADS8638

Hi,

There is an issue about the accuracy of ADS8638. The failure percentage is 40%.

Input : DC 5V from power supply to AIN0-7   =>   Output value 0-7: 5.012V

Input : DC 0V from power supply to AIN0-7   =>   Output value 0-7: 12mV

Is this related to input offset voltage ? Is it any possible to improve this issue by software or hardward ?

Jackson