ADC12D1800RF: ADC12D1800RFIUT (65W071762)

Waldemar Weirich

Part Number: ADC12D1800RF

Dear Sir or Madam,

there were problems with all of 10 pieces of ADC12D1800RFIUT (65W071762) we bought. 9 pieces were somehow regulated. By one of the units, the noise levels exceed the permissible values. We ask for an replacement. The defective unit will be returned.

Best Regards,

Waldemar Weirich

over 3 years ago

0 RJ Hopper over 3 years ago

TI__Mastermind 18065 points

I am sorry to hear about the issues. You may return the devices and/or request failure analysis according to TI procedures outlined on ti.com here: https://www.ti.com/support-quality/additional-information/customer-returns.htm.

--RJH

0 Waldemar Weirich over 3 years ago in reply to RJ Hopper

Prodigy 60 points

Where do you have to turn to have the part exchange?

0 RJ Hopper over 3 years ago in reply to Waldemar Weirich

TI__Mastermind 18065 points

I am unable to answer that directly. The instructions here, https://www.ti.com/support-quality/additional-information/customer-returns.html, outline the ways to return a device. If you ordered through distribution, then I recommend to go through them for a return/exchange. If you purchased through TI directly, I recommend that you contact TI customer support to discuss the return/exchange: https://www.ti.com/guidedsupport/call-ti-support.

--RJH

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ADC12D1800RF: ADC12D1800RFIUT (65W071762)