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DAC161S997EVM: GUI for DAC161S997EVM can't detect the board

Part Number: DAC161S997EVM
Other Parts Discussed in Thread: DAC161S997

Hi

My customer is evaluating DAC161S997 with the EVM and the GUI, but GUI can't detect the COM port for the EVM as shown in below.

In next step, the following error message was shown.

They run the GUI on Windows7 and Windows recognize the EVM with COM port 17 as shown in below.

PLS give me an advise to solve this issue.

Best Regards, Taki