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DAC9881: output voltage is not correct sometimes after power-on

Part Number: DAC9881

Hi team,

My customer found sometimes output voltage is not correct after power-on. I have checked the power up sequence and RSTSEL &USB/BTC setting. No suspect was found. I would like to know if anything else I could take a look at.

I saw when the issue happened, SDI (CH2 in below figure, CH1 is SCLK) is high in IDEL status, but it is low when no issue happened. 

Thanks.