• State Resolved
  • Locked Locked
  • Replies 14 replies
  • Answers 1 answer
  • Subscribers 51 subscribers
  • Views 12940 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

AFE4403 EVM GUI Windows 10

Iouri Markin
Intellectual 600 points
Other Parts Discussed in Thread: AFE4403, AFE4403EVM, AFE4404EVM, AFE4404

Hello,

I just acquired TI AFE4403 EVM and I was trying to installed GUI and USB drivers under Windows 10:

GUI and Python installed without any problems. When I plug in board Windows 10 automatically recognize board as USB to serial converter and automatically installed drivers.

When I try to run GUI I was getting  Device Communication Error message, I try to update driver with TI USB driver and I try to change COM port to COM 26 (as recommended in the EVM manual) but nothing seems to help.

Can you please advise what can be done to run EVM under windows 10?

Thank you,

Iouri 

  • 0
    TI__Mastermind 49666 points
    Hello Louri,

    Could you provide a snapshot of the Device Manager Ports (COM & LPT)?
    If the USB driver was installed correctly, then the COM port must say AFE44xx EVM (COMxxx)
  • 0
    Intellectual 600 points
    HI Praveen,

    Thank you for your replay Device manager just saying USB Serial Device (COM 26)
    I tried to uninstall driver and force TI driver nothing seems to help

    Regards,


    Iouri
  • 0 in reply to Iouri Markin
    TI__Mastermind 49666 points
    Hello Louri,

    You may need to uninstall the existing driver by right clicking on the com port "USB Serial Device (COM 26)" and click on Uninstall.
    Also check the box "Delete the Driver Software for this device"
    Unplug the EVM from the PC. Wait for a few seconds and plug the EVM USB to the PC.
    Now follow the instructions outlined on section 3.3 of the AFE4403EVM users guide to install the USB driver.
  • 0 in reply to Praveen Aroul
    Intellectual 600 points
    Hi Praveen,


    Thank you for your replay. I did try what you suggested, but once I plug board in Windows started installing drivers automatically and I have no luck again.

    Any other suggestions?

    Thank you,


    Iouri
  • 0 in reply to Iouri Markin
    Intellectual 600 points

    Hi Praveen,

    I also checked and there is no option to delete existing driver.

    Can you please advise what should I do?

    Thank you,

    Iouri

  • 0 in reply to Iouri Markin
    TI__Mastermind 49666 points

    Hello Louri,

    Here is a sequence that I was recommending earlier to uninstall the USB drivers and update the USB driver for AFE4403EVM.

    1. From Device Manager, right click on COM port associated with the AFE4403EVM and click on Uninstall

    2. Check "Delete the driver software for this device."

    3. Once the drivers are uninstalled, when you plug in the EVM to the PC again, the Device Manager should report "MSP430-USB Example". If it doesn't, follow steps 1 and 2 again. Right click on "MSP430-USB Example" and then click on 'Update the Driver Software' and browse to the AFE4403 GUI Installation directory for the USB driver.

     

  • 0 in reply to Praveen Aroul
    Prodigy 20 points
    Hi Praveen

    I have a similar problem as Iouri, but with a AFE4404EVM. When I right click and go "uninstall", there is no option to "delete the driver software for this device" in the following window. After unplugging and re-plugging the EVM, the same driver as before is installed again.
  • 0 in reply to Philipp Tholen
    TI__Mastermind 49666 points

    Hello Louri, Philipp,

    The AFE4403 and AFE4404 EVM GUI is only supported on Windows 7. By disabling Driver Signature Enforcement, the EVM GUI works on Windows 8 as well. Since Windows 10 is new, currently we do not provide any support to make the GUI work with Windows 10.

    If you could get it working, please go ahead and post in this thread so that other users can benefit.

    Suggestion: Could you try installing the driver by clicking "Update" in the device properties (assuming Driver signature Enforcement is disabled www.howtogeek.com/.../ ) and choose the option "Let me pick from a list of devices on my computer."?

  • 0 in reply to Praveen Aroul
    Prodigy 20 points
    Hi Praveen

    I tried it on a Win 8 machine and it worked just fine. Many thanks!

    Philipp
  • 0
    Prodigy 10 points
    I have the same problem and I am even trying to use windows 7 But it is still not working!
    I need to fix this asap and any help is appreciated.

    thank you.
  • 0 in reply to niloofar dadras
    TI__Mastermind 49666 points

    Hello Niloofar,

    Have you tried the solutions outlined in the users guide and in this thread?

    If you have, could you elaborate on the issue that you are facing?

  • 0 in reply to Praveen Aroul
    Prodigy 30 points

    Hi Praveen,

    Here is the procedure I used to get the AFE4403EVM GUI running on Windows 10. It is really not obvious! Hopefully this note will save someone the 90 minutes I spent screwing around to get it to work. As has been noted, the core issue is that with Windows 10, MS will flat out refuse to install an unsigned driver. And of course you don't get any warning message. Even when you explicitly browse to the folder containing the correct driver, Windows 10 will ignore it and install the (wrong) signed driver it thinks is a match. Here is the procedure:

    Step 1 - disable driver signature enforcement. Caution! Once you have "disabled" driver signature enforcement it will still be on! It will be possible to work around it though.

    • Go to Start Menu->Power, hold down the shift key and click Restart.
    • Click Troubleshoot->Advanced Options_>Startup Settings.
    • Click Restart
    • Press "7", which selects Driver Signature Enforcement
    • Computer will now boot Windows with Driver Signature Enforcement "disabled". See caution above.

    Step 2 - load correct, unsigned driver

    • Open Device Manager->Ports(COM & LPT)
    • Right click COM9 (at least that is what it was on my machine. I confirmed it by unpugging/plugging in the AFE4403EVM baord while watching the Device manager) and select Update Driver Software
    • Click "Browse my computer for driver software"
    • Click "Let me pick from a list of device drivers on my computer". Warning! Don't click "Browse for driver software on my computer" or Windows will ignore your selection (even though Driver Signature Enforcement is supposedly disabled).
    • Click Have Disk...
    • Now you can browse to the TI driver folder and select the driver (C:\Program Files (x86)\Texas Instruments\AFE4403EVM GUI\USB Driver\AFE44xx on my machine).
    • Click Open->OK->Next
    • You'll get a red pop-up warning that the unsigned driver you are trying to install is the spawn of the devil. Click "Install this driver anyway".
    • You'll get a progress bar. It took several minutes on my slow laptop for the driver to install.
    • If all goes well you will get a message that "Windows has successfully updated your driver software"
    • You should now see AFE44xx EVM (COM9) under Ports(COM & LPT) in the Device Manager.
    • If you still just see COM9 you did not install the TI driver.

    What a hassle! Good luck!

    Duncan McDonald

    Goodparents

  • 0 in reply to Duncan McDonald
    Prodigy 10 points

    Thanks Duncan for a clear and detailed guide!!

    that was not obvious at all, and without your help would take much more time and cause more frustration.

    Fedor