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DAC80508: GUI can not open

Part Number: DAC80508

Hello,

My customer can not open DAC80508EVM software after installing it. The error window said that the software cannot located labview engine. He have tried below link:

www.ni.com/.../

and 

http://www.ni.com/download/labview-run-time-engine-2014/4889/en/

but all did not work. May I have your advice?