This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

DAC9881EVM-PDK: DAC9881

Prodigy 80 points

Replies: 7

Views: 111

Part Number: DAC9881EVM-PDK

Unable to use the DXP GUI both on Windows 10 and Windows XP

Two Errors on Windows XP :

1. Error 1073807343 VISA Find Resource in DXP_Main.vi. State - Load Firmware Load

2. Error 1404 Insert Menu Items in DXP_Main.vi State - Device Scan

One error on Windows 10:

1. Error 1073807343 VISA Find Resource in DXP_Main.vi. State - Load Firmware Load

7 Replies

  • Hi Max,

    This software was primarily designed and tested using Windows 7.

    https://e2e.ti.com/support/data-converters/f/73/t/752486?tisearch=e2e-sitesearch&keymatch=DXP

    We have seen this error many times on Windows 10 but I have not seen it on XP.  Are you truly running it on XP or are you running it in XP compatibility mode on Windows 10?  

    You could try installing the Labview Runtime engine directly from NI as well as the NI Visa library.  Do you have a windows 7 machine to test this on?

    Thanks,

    Paul

  • In reply to Paul_Frost:

    It is working now on the Windows XP machine. However, the DAC9881 Device Configuration File is all zeros and greyed out. However, on further reviewing the xml file the data is populated on there. Trying to use the DAC Download Drives does not show anything either. Is there another way to load the DAC98981 xml file?

  • In reply to Max_1456:

    Hi Max,

    Please try installing the support packages for DXP as well.

    7077.dxp-supportpackage-2.0.0.exe.zip

    Please let me know if that solves it.  It should download the xml files.

  • In reply to Paul_Frost:

    The issue still remains after installing the support packages. Please advise. 

  • In reply to Max_1456:

    Hi Max,

    Can you take a screenshot of the GUI that shows what is greyed out?

  • In reply to Paul_Frost:

    Hi,

    Apologies for the delayed response. I will send the screenshot shortly. We are currently selecting the DAC8881 as the interface and seeing the data being sent to the DAC. At the output we see VOUTA to be close to 0.5V. Is there a way to know what is being sent when we hit the Run DAC command?

  • In reply to Max_1456:

    Hi Max,

    What external power supplies are you applying to the EVM? Have you applied VCC and VSS to the board?

    Thanks,

    Paul

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.