CCSv6 doesn't connect to App Center

Sergio Kamakura

From a couple days my CCSv6 refuses to connect to App Center:

My internet connection is normal. I didn't touch in firewalls configurations, NATs or anything in my router. I am using Windows 8.1.

I wondered that could be my anti-virus. I deactivated it, but the same.

Windows 8.1, as usual, receives almost daily updatings. Perhaps one of this update modified something in my computer?

Can someone indicate a way to solve this issue, please?

Thanks.

Sergio

over 10 years ago

Ki over 10 years ago

TI__Guru**** 467491 points

Hi Sergio,
What exact version of CCSv6 are you using? Are you using 6.1.0?

Thanks
ki

Sergio Kamakura over 10 years ago in reply to Ki

Expert 2495 points

Hi Ki

I am using CCS v6.1.0.00104.

Thanks

Sergio

Ki over 10 years ago in reply to Sergio Kamakura

TI__Guru**** 467491 points

Were you able to connect to App Center in the past and this is a recent issue? Did you try using a new (clean) workspace folder?

Sergio Kamakura over 10 years ago in reply to Ki

Expert 2495 points

Hi Ki

This issue appeared last week. Until then, I was able to access App Center without problems.

I tried several workspaces, including the original 6.1 workspace and a new one, but, unsuccessfully.

This is an annoing issue, because, this is the recommended way to get updates, isn't it?

Any advice?

Thanks

Sergio

danishinnis over 10 years ago in reply to Sergio Kamakura

TI__Mastermind 22060 points

Hi,
You could try the following:
go to Window -> preferences -> General -> Network connections.
Try changing the "Active Provider" to Manual if it's set to Native, or Native if it's set to Manual.
Danish

Sergio Kamakura over 10 years ago in reply to danishinnis

Expert 2495 points

Hi Danishinnis

I tried Native to Manual and vice-versa. Didn't work. Continue the same:

Sergio

danishinnis over 10 years ago in reply to Sergio Kamakura

TI__Mastermind 22060 points

Hi Sergio,

Can you check for updates? Go to Help -> Check for updates. If it brings up a list, eclipse is getting through to the net and there's something amiss with the app center. If not, it looks like there may be a problem with your proxy settings or something like that and will require different trouble shooting.

Thanks

Danish

Sergio Kamakura over 10 years ago in reply to danishinnis

Expert 2495 points

Hi Danishinnis

I did what you asked and follows the sequence:

It took several seconds to display this final message.

All errors appears to be related to inability to write to some files. I know that Windows 8.1 behave in different ways ( comparing with W7 ) concerning to user rights regarding to read/write on folders and files.

In time, I have administrator rights in this computer.

Sergio

danishinnis over 10 years ago in reply to Sergio Kamakura

TI__Mastermind 22060 points

Please try the following:
Exit out of Code Composer Studio
cd to c:\ti\ccsv6\eclipse\p2 and delete the cache folders in org.eclipse.equinox.p2.repository and org.eclipse.equinox.p2.core.
Start Code Composer Studio and change the workspace to a new one. e.g. %USERPROFILE%\workspace_v6_1_new
Try check for updates again.
Post the log file from your new workspace e.g. %USERPROFILE%\workspace_v6_1_new\.metadata\.log (please note there's a dot before metadata and log)
Thanks
Danish

Sergio Kamakura over 10 years ago in reply to danishinnis

Expert 2495 points

Didn't work yet.

Follows the .log of new workspace named "teste":

Sergio

1856.log.txt

Robert Paradiso over 10 years ago

Intellectual 420 points

In my case when I had this issue, my .log file in the .metadata folder had many errors like:
"java.net.SocketException: Address family not supported by protocol family: connect"

I had to set the option to disable Java trying to use IPv6 and use IPv4 instead.
From command prompt I used:
setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true

But there may be other ways to set this option just for CCS.

-Bob

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CCSv6 doesn't connect to App Center