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XDS200 host connection error on Ubuntu 14.04

Luca Gherardi
Prodigy 50 points

Hi all,

I've a blackhawk XDS200 USB debugger which work well on Windows. However when we try to use it with an Ubuntu installation of CCS 6.1.0.00104 we have an host connection error.  I know there are several threads about this debugger, but none of them helped us in fixing our problem.

The TI wiki page suggests to check lsusb and udev rules.

The device is listed when I run the lsusb command. This is the output:

Bus 001 Device 006: ID 0451:bef0 Texas Instruments, Inc.

If I try to test the udev rule I get the following error. I'm not expert on this, so I hope the command I used is the correct one.

luca@lucapc:~/Projects/Verity/vs_root/ws_pc_build/bin$ udevadm test /dev/bus/usb/001/006 
calling: test
version 204
This program is for debugging only, it does not run any program
specified by a RUN key. It may show incorrect results, because
some values may be different, or not available at a simulation run.

=== trie on-disk ===
tool version:          204
file size:         5773073 bytes
header size             80 bytes
strings            1271633 bytes
nodes              4501360 bytes
load module index
read rules file: /etc/udev/rules.d/10-kvaser.rules
read rules file: /lib/udev/rules.d/40-crda.rules
read rules file: /lib/udev/rules.d/40-gnupg.rules
read rules file: /lib/udev/rules.d/40-hyperv-hotadd.rules
read rules file: /lib/udev/rules.d/40-inputattach.rules
read rules file: /lib/udev/rules.d/40-libgphoto2-6.rules
GOTO 'libgphoto2_usb_end' has no matching label in: '/lib/udev/rules.d/40-libgphoto2-6.rules'
read rules file: /lib/udev/rules.d/40-libsane.rules
read rules file: /lib/udev/rules.d/40-open-vm-tools.rules
read rules file: /lib/udev/rules.d/40-openocd.rules
read rules file: /lib/udev/rules.d/40-usb-media-players.rules
read rules file: /lib/udev/rules.d/40-usb_modeswitch.rules
read rules file: /lib/udev/rules.d/40-xdiagnose.rules
read rules file: /lib/udev/rules.d/42-usb-hid-pm.rules
read rules file: /etc/udev/rules.d/49-stlinkv1.rules
read rules file: /etc/udev/rules.d/49-stlinkv2-1.rules
read rules file: /etc/udev/rules.d/49-stlinkv2.rules
read rules file: /lib/udev/rules.d/50-firmware.rules
read rules file: /lib/udev/rules.d/50-udev-default.rules
read rules file: /lib/udev/rules.d/55-dm.rules
read rules file: /lib/udev/rules.d/56-hpmud.rules
read rules file: /lib/udev/rules.d/60-cdrom_id.rules
read rules file: /lib/udev/rules.d/60-keyboard.rules
read rules file: /lib/udev/rules.d/60-pcmcia.rules
read rules file: /lib/udev/rules.d/60-persistent-alsa.rules
read rules file: /lib/udev/rules.d/60-persistent-input.rules
read rules file: /lib/udev/rules.d/60-persistent-serial.rules
read rules file: /lib/udev/rules.d/60-persistent-storage-dm.rules
read rules file: /lib/udev/rules.d/60-persistent-storage-tape.rules
read rules file: /lib/udev/rules.d/60-persistent-storage.rules
read rules file: /lib/udev/rules.d/60-persistent-v4l.rules
read rules file: /lib/udev/rules.d/61-accelerometer.rules
read rules file: /lib/udev/rules.d/61-gnome-bluetooth-rfkill.rules
read rules file: /lib/udev/rules.d/62-google-cloudimg.rules
read rules file: /lib/udev/rules.d/64-btrfs.rules
read rules file: /lib/udev/rules.d/64-xorg-xkb.rules
read rules file: /lib/udev/rules.d/66-xorg-synaptics-quirks.rules
read rules file: /lib/udev/rules.d/69-cd-sensors.rules
IMPORT found builtin 'usb_id --export %p', replacing /lib/udev/rules.d/69-cd-sensors.rules:89
read rules file: /lib/udev/rules.d/69-libmtp.rules
read rules file: /lib/udev/rules.d/69-xorg-vmmouse.rules
read rules file: /lib/udev/rules.d/69-xserver-xorg-input-wacom.rules
read rules file: /etc/udev/rules.d/70-persistent-cd.rules
read rules file: /etc/udev/rules.d/70-persistent-net.rules
read rules file: /lib/udev/rules.d/70-power-switch.rules
read rules file: /lib/udev/rules.d/70-printers.rules
read rules file: /lib/udev/rules.d/70-uaccess.rules
read rules file: /etc/udev/rules.d/71-bh-permissions.rules
read rules file: /etc/udev/rules.d/71-sd-permissions.rules
read rules file: /lib/udev/rules.d/71-seat.rules
read rules file: /etc/udev/rules.d/71-ti-permissions.rules
read rules file: /lib/udev/rules.d/73-idrac.rules
read rules file: /lib/udev/rules.d/73-seat-late.rules
read rules file: /lib/udev/rules.d/75-net-description.rules
read rules file: /lib/udev/rules.d/75-persistent-net-generator.rules
read rules file: /lib/udev/rules.d/75-probe_mtd.rules
read rules file: /lib/udev/rules.d/75-tty-description.rules
read rules file: /lib/udev/rules.d/77-nm-olpc-mesh.rules
read rules file: /lib/udev/rules.d/78-graphics-card.rules
read rules file: /lib/udev/rules.d/78-sound-card.rules
read rules file: /lib/udev/rules.d/80-drivers.rules
read rules file: /lib/udev/rules.d/80-udisks.rules
read rules file: /lib/udev/rules.d/80-udisks2.rules
read rules file: /lib/udev/rules.d/85-brltty.rules
read rules file: /lib/udev/rules.d/85-hdparm.rules
read rules file: /lib/udev/rules.d/85-hplj10xx.rules
read rules file: /lib/udev/rules.d/85-keyboard-configuration.rules
read rules file: /lib/udev/rules.d/85-regulatory.rules
read rules file: /lib/udev/rules.d/85-usbmuxd.rules
read rules file: /lib/udev/rules.d/90-alsa-restore.rules
read rules file: /lib/udev/rules.d/90-alsa-ucm.rules
read rules file: /lib/udev/rules.d/90-libgpod.rules
read rules file: /lib/udev/rules.d/90-pulseaudio.rules
read rules file: /lib/udev/rules.d/95-cd-devices.rules
read rules file: /lib/udev/rules.d/95-udev-late.rules
read rules file: /lib/udev/rules.d/95-upower-battery-recall-dell.rules
read rules file: /lib/udev/rules.d/95-upower-battery-recall-fujitsu.rules
read rules file: /lib/udev/rules.d/95-upower-battery-recall-gateway.rules
read rules file: /lib/udev/rules.d/95-upower-battery-recall-ibm.rules
read rules file: /lib/udev/rules.d/95-upower-battery-recall-lenovo.rules
read rules file: /lib/udev/rules.d/95-upower-battery-recall-toshiba.rules
read rules file: /lib/udev/rules.d/95-upower-csr.rules
read rules file: /lib/udev/rules.d/95-upower-hid.rules
read rules file: /lib/udev/rules.d/95-upower-wup.rules
read rules file: /lib/udev/rules.d/97-bluetooth-hid2hci.rules
read rules file: /lib/udev/rules.d/97-ofono-speedup.rules
read rules file: /lib/udev/rules.d/97-ofono.rules
read rules file: /etc/udev/rules.d/99-icdi.rules
rules contain 196608 bytes tokens (16384 * 12 bytes), 34402 bytes strings
16673 strings (147497 bytes), 13604 de-duplicated (116165 bytes), 3070 trie nodes used
unable to open device '/sys/dev/bus/usb/001/006'
unload module index


Once again, I'm not expert of this, but this is the content of the file /etc/udev/rules.d/71-ti-permissions.rules. Isn't the debugger we are trying to use ignored?

SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0403",ATTRS{idProduct}=="a6d0",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0403",ATTRS{idProduct}=="a6d1",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0403",ATTRS{idProduct}=="6010",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0403",ATTRS{idProduct}=="bcd9",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0403",ATTRS{idProduct}=="bcda",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="1cbe",ATTRS{idProduct}=="00fd",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="1cbe",ATTRS{idProduct}=="00ff",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0451",ATTRS{idProduct}=="bef1",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0451",ATTRS{idProduct}=="bef2",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0451",ATTRS{idProduct}=="bef3",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0451",ATTRS{idProduct}=="bef4",MODE:="0666"
SUBSYSTEM=="usb",ENV{DEVTYPE}=="usb_device",ATTRS{idVendor}=="0451",ATTRS{idProduct}=="c32a",MODE:="0666"
ATTRS{idVendor}=="0451",ATTRS{idProduct}=="bef0",ENV{ID_MM_DEVICE_IGNORE}="1"
ATTRS{idVendor}=="0c55",ATTRS{idProduct}=="0220",ENV{ID_MM_DEVICE_IGNORE}="1"
KERNEL=="ttyACM[0-9]*",MODE:="0666"

Please let me know if you need further information.

Thanks in advance for any help.

  • TI__Guru**** 171094 points

    Hi,

    I just tested on my system here (Ubuntu 14.04/64) and have identical results and files - the difference is that my JTAG debugger is working fine. Therefore the problem is located somewhere else. Are you using your XDS200 on a USB3.0 port or HUB? I recall some folks having trouble with this configuration in the past, and some recommendations are described here. 

    Luca Gherardi said:
    Once again, I'm not expert of this, but this is the content of the file /etc/udev/rules.d/71-ti-permissions.rules. Isn't the debugger we are trying to use ignored?

    Given the XDS200 uses ttyACM? ports, this parameter prevents it from creating its own device node. (although this seems to be deprecated in the latest udev releases and is there for compatibility - reference here).

    Therefore, the error on udevadm may be originating from the absence of the device node, but I am not 100% sure.

    Hope this helps,

    Rafael

  • in reply to desouza
    Prodigy 50 points
    Hi Rafael, thanks for your suggestion.

    I tried to use a USB 2.0 port as described in the wiki page you sent me. I also followed all the other suggestions listed in the section "What are the known issues?". None of them worked.

    I therefore tried the firmware update, which failed. Now the debugger doesn't turn on anymore. I can't see it both on Ubuntu (lsusb) and Windows (device manager).

    What could we do? Is there a reset procedure?

    Thanks,
    Luca
  • in reply to Luca Gherardi
    TI__Guru**** 171094 points
    Hi,

    I am pretty sure you have done this, but I need to confirm: after trying to update the JTAG debugger, did you switch USB ports and see if it gets properly recognized?

    Also, I assume you followed the procedure shown in section 7 of the XDS200 wiki page, is that so?

    Can you try to issue the command xds2xx_conf get xds2xxu 0 and see if it can recognize the XDS200? If information shows up, try to perform a soft boot by issuing the command xds2xx_conf boot xds2xxu 0. This may shake the JTAG debugger sufficiently to properly initialize.

    If nothing above works, check if you have /etc/ttyACMn (where n is a number) on your system.

    If nothing worked, at this point there is a strong chance your JTAG debugger is bricked. However, before you get to the point of returning it, I would definitely try to use it in a different PC and re-issue the same commands above (Windows commands are very similar).

    If nothing works, at this point I would consider the JTAG debugger bricked. Check for signs of overheat or broken cables (even USB ones) before contacting the company you purchased it for a return (or repair, depending on warranty terms).

    Hope this helps,

    Rafael

  • in reply to desouza
    Prodigy 50 points

    Hi Rafael,

    Yes, I followed the procedure described in section 7 of the XDS200 wiki page.

    The command xds2xx_conf get xds2xxu 0 returns

    Error: Failed to open port connection: xds2xxu
Error: test failed

    I tried to connect the debugger to 3 computers (Ubuntu, Windows and Mac). With none of them I was able to detect the device.

    Should we return it to the dealer? Is there a standard procedure to return these devices or does it depend on the specific dealer?

    Thanks,
    Luca

  • in reply to Luca Gherardi
    TI__Guru**** 171094 points

    Luca,

    Luca Gherardi said:
    Should we return it to the dealer? Is there a standard procedure to return these devices or does it depend on the specific dealer?

    I am sorry to hear the tests failed. The JTAG debugger seems bricked. Given the explanation you gave me then yes, I think you should contact the distributor and check what is their procedure (it varies greatly among distributors). It may be either a repair or a return depending on warranty terms. 

    Regards,

    Rafael