After installing The CCS6.1.2 on windows 10 the CCS has problems on startup

Shai Gigi

After installing The CCS6.1.2 on windows 10 with x64 processor i have error messages on startup.

An internal error occurred during: "CrashTrackerJob". C:\ti\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: %1 is not a valid Win32 application

An internal error occurred during: "License Acquisition". C:\ti\ccsv6\ccs_base\DebugServer\bin\ti_xpcom.dll: Can't find dependent libraries

An internal error occurred during: "Loading device information". Could not initialize class com.ti.utility.filesystem.DirectoryService$SingletonHolder

An internal error occurred during: "Searching for new products". Could not initialize class com.ti.utility.filesystem.DirectoryService$SingletonHolder

how do i solve this issues.

over 9 years ago

0 danishinnis over 9 years ago

TI__Mastermind 22060 points

Hi,

It's possible that your installed Microsoft Redistributables are corrupted though. Could you do the following:

Go to add/remove programs and uninstall both the 2005 and 2012 msvc redistributables (32 bit versions).

Download the executables from here:

software-dl.ti.com/.../vcredist_x86_2012_11.0.61030.exe

software-dl.ti.com/.../vcredist_x86_2005_6.0.2900.2180.exe

Install them.

Try starting CCS again.

Thanks

Danish

0 Shai Gigi over 9 years ago in reply to danishinnis

Intellectual 440 points

Hi Danish.

I run both executable and it solved the problem. !

Thank you.

Shai.

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After installing The CCS6.1.2 on windows 10 the CCS has problems on startup