CCS/CCSTUDIO: Version 7.2 Resource Explorer fails to connect to the cloud.

MikeW5879

Part Number: CCSTUDIO

Tool/software: Code Composer Studio

CCS Version 7.2 resource explorer fails to connect to the cloud. I have changed the settings under Windows>Preferences>General>Network Connections from Native to manual, with no change. Version 7.1 works just fine.

over 8 years ago

0 Ki over 8 years ago

TI__Guru**** 451311 points

Thanks for reporting this. I can reproduce this also. We are investigating

ki

0 Bradford Backus over 8 years ago

Intellectual 535 points

Yes, I have the same problem on Windows 10 64-bit.

0 TomH47950 over 8 years ago

Prodigy 30 points

Yes, I have the same problem on Windows 7 64-bit with offline installer.

0 Chester Gillon over 8 years ago in reply to Ki

Guru 92251 points

Just to say can see the problem under both Windows 10 64-bit and Ubuntu 16.04 LTS, so doesn't appear an operating system specific problem.

I did have a look with Wireshark on the Ethernet traffic generated when the Resource Explorer was opened on CCS 7.1 and CCS 7.2 but didn't see any obvious error with CCS 7.2 attempting to contact a non-existent server.

0 Ki over 8 years ago in reply to Chester Gillon

TI__Guru**** 451311 points

We have found the root cause and have a fix. It is undergoing full testing and we anticipate and updated release in the next day or so

Sorry for the inconvenience.

ki

0 David Zehavi over 8 years ago

Prodigy 30 points

What is the URL and the Port for http and https in manual mode?

0 Ki over 8 years ago in reply to David Zehavi

TI__Guru**** 451311 points

Hello,
7.2.0.00013 has been released:
processors.wiki.ti.com/.../Download_CCS

This build has a fix for the Resource Explorer issue mentioned in this thread.

Sorry for the inconvenience

ki

0 Ralph Deffke over 8 years ago in reply to Ki

Expert 2915 points

I have a similar problem installing 7.2.0.00013. The resource server doesn't keeps connecting for ever.
However, I uninstalled before CC 7.1 and CCS 6.1 and the new install did not install entirely. After restart I updated the installation through the menu. After successful update the resource server doesn't end loading.

What should I do? reinstall (quite a bit of time) and delete the TI folder entirely first ?

Thanks

!UPDATE! after a restart of CCS and searching for existing projects on the hard disk, the resource explorer started and works now fine.

0 Bradford Backus over 8 years ago in reply to Ki

Intellectual 535 points

I can confirm that this fixed the issue. Thank you.

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CCS/CCSTUDIO: Version 7.2 Resource Explorer fails to connect to the cloud.