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Problem with the sapphire sample window - DLPNIRNANOEVM

Paula Dalla Vecchia
Prodigy 180 points
Other Parts Discussed in Thread: DLPNIRNANOEVM

Dear,

I have a problem with one of the DLPNIRNANOEVM devices, that I purchased on the Texas Instruments website, and I would like to know if you can help me.

Due to an oversight, the equipment's sapphire sample window is broken (pictures in the attachment). I would like to know if there is this part for exchange and how I should proceed.

Thank you very much for your attention.

Best Regards,

Paula Dalla Vecchia