D2XX driver problem on TIDA-00293

Almis Serbenta

Prodigy 100 points

Other Parts Discussed in Thread: TIDA-00293, DLPC350

Support,

I have a problem connecting to the TIDA-00293 DLP device

http://www.ti.com/tool/tida-00293

via a standard USB cable and D2XX drivers.

I have followed this installation guide

https://dl.dropboxusercontent.com/u/48163342/dlpu025.pdf

First I have installed the D2XX drivers using windows setup, which indicated the successfull installation.

I was able to connect to the device using DLP LightCrafter 4500 Control Software, uploaded the new firmware and was able to manipulate the LEDs.

However I am not capable to connect to this device using the D2XX driver, which is necessary for programming it: neither with the DLP_3D_Printer software provided by the TI, nor using the Software Development Kit (SDK) examples. The error I get is that FTD2XX.dll is missing, which indicates to the issue with the driver. As a matter of fact, the SerialPort converter does not appear in the Device Manager. It is recognized as HID in the Devices and Printers (see screenshot). When I tried to update the driver the Windows left the same one stating that this is the most current driver. I have tried this procedure on different operating systems: Windows 10 x64, Windows 7 x86, and Windows XP x64 with the same result, even with the signed driver check set to OFF. I start to suspect that USB cable is not meant to control this device using D2XX drivers.

Could you please enlighten me, what could be the issue behind this problem? Should I just use a different cable, which one is the recommended then? Otherwise I would prefer using the present cable because of the timing-reasons.

Thanks for any help.

over 8 years ago

0 Paul Goedeke over 8 years ago

TI__Mastermind 30600 points

Almis,

Sorry that you're having difficulty with this installation. Let me do a little research into your issue and I'll post back when I have some guidance.

Thanks for your patience.
Paul

0 Fizix over 8 years ago

TI__Mastermind 48005 points

Almis,

What version number of the driver did you download?

Here is a link to their latest x86 version:

http://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.18%20WHQL%20Certified.zip - v 2.12.18

The version at the time of the TI-Design was v 2.10.00 I don't know if that will make a difference or not. You might search to see if there is an archived version and try it.

Also, do you have the TTL-232R-3V3 FTDI device such as the one from Digikey:

http://www.digikey.com/product-detail/en/ftdi-future-technology-devices-international-ltd/TTL-232R-3V3/768-1015-ND/1836393?&WT.srch=1&gclid=Cj0KEQjwjem-BRC_isGJlJ-0h-MBEiQAbCimWAeSjf0deGzojgcUofNDStxtgnwKDScqNjrNV5M1fHkaAjOu8P8HAQ

Please let us know if you are unable to make progress.

Fizix

0 Almis Serbenta over 8 years ago in reply to Fizix

Prodigy 100 points

Fizix,

Thanks for reply. I have tried versions 2.12.18 and 2.08.24 with the same result. No I don't have the TTL-232R-3V3 FTDI device, only USB-A-to-USB-C cable. Is the device you mentioned necessary to connect via D2XX drivers? USB connection is also mentioned as an option in DLPC350 programming guide, but maybe it was meant that USB-TTL-232R-3V3 is needed?

Almis

0 Fizix over 8 years ago in reply to Almis Serbenta

TI__Mastermind 48005 points

Hello Almis,

The USB-TTL-232R-3V3 has an FTDI chipset inside the USB-A end of the cable. An ordinary cable will NOT work. You will need to order the cable from a vendor that has it.

You can order one from DigiKey, Newark, Mouser, or even Amazon, etc. (possibly e·bay). They run right around $20 US

That is why you are receiving the error.

Fizix

0 Almis Serbenta over 8 years ago in reply to Fizix

Prodigy 100 points

Hello Fizix,

thank you for reply. That's what I suspected about the issue I have.

Almis

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D2XX driver problem on TIDA-00293