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Part Number: DLPC350
We are using the DLP350 controller on a custom board. It is communicating to the host PC via USB.
We have several of these systems. In most cases the USB communication operates fine, but on some systems your software (Lightcrafter 45000) and our custom software is unable to connect to the DMD until we uninstall all of the HID device drivers and restart the system.
This is proving a big problem for our operations. Do you know what the solution is to this?
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In reply to Kyle Rakos:
In reply to Oliver Tedder:
Hi Oliver, This is a known issue on Windows 10 environments. We aim to fix this issue on the next version of the GUI which is in validation stage and will be released soon. I can inform you as soon as it is released. Thanks & Regards, Hirak.
In reply to Hirak Biswas:
Thanks Hirak, but that thread seems to talk about a different problem. We don't get any errors about data mismatch. Also in our case the problem is not reproducible, sometimes it works and sometimes not. When it fails, we have to go through the process of uninstalling all HID devices.
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