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DLPLCR4500EVM: PC not recognizing DLPLCR4500EVM when plugged in HDMI

Part Number: DLPLCR4500EVM

TI,

Our company just bought another DLPLCR4500EVM from mouser.  It is our 4th unit.  Our engineer feels this new one might be broken.  He has connected it now to 3 different PC's with 2 different cables and the PC's won't recognize the projector.  (Note they will recognize our other on site 4500evm).  We're trying to get and test a 3rd new hdmi cord but thinking that its looking like the hdmi port may be broken on this new one.  Mouser will not let us return it unless we use this forum.