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DLPLCR6500EVM: DLPLCR6500EVM not responing to user input

Part Number: DLPLCR6500EVM

Good morning,

it hass been a while since my DLPLCR6500EVM module stopped working as it should be.

In particular, when connected to a USB port, it is impossible to control it from any kind of software (custom and provided by TI).

When I try to control it with the lightcrafter software package, even though the module is connected, it is impossible for me to upload any kind of pattern (the preloaded sequence from TI is not even starting!).

The system control panel shows that the module is in standby, and it is impossibile for me to change it; after I press any mode, it immediately goes back to video mode, again without any possibility for me to change it.

I also tried with a python written custom code, but still it is impossible for me to control it.

Any idea about the possible reasons?

Kind regards