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DLPC350: DLP Light Crafter 4500 EVMGUI unable to detect being connected to the computer

Part Number: DLPC350

Hello, 

I am using the DLP Light Crafter 4500 EVM and for some reason, it doesn't connect via USB to my computer. 

The power supply is on and the fan is operating, but when running the GUI, it couldn't detect the device connected via the USB. 

Thanks,

Chris