[FAQ] TI-API: Why is my subscription notification not sending notifications to me?

There could be a number of reasons for this.  Please check the following items to see if your problem can be resolved:  

1. Confirm that the "autoSubscribe" option = "true";
2.  If the quantity you are ordering is greater than the stocked up amount, you will not receive a notification.  
3. Check the "expirationDate" to confirm that the date has not past;

4.  Confirm that you have connectivity to TI by executing the /store/subscribe/test API on the Inventory subscription push API page ( https://api-portal.ti.com/inventory-subscription-push-api ).  If connectivity is successful, the results will be "status: accepted";   

If none of the above steps resolve the problem, please submit an E2E thread (https://e2e.ti.com/p/addpost?pn=TI-API) and provide the error message information.