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[FAQ] TI-API: Service Unavailable Error Code: TI-API-0504

Scenario Error details Remediation steps
Gateway Timeout  
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{
"errors": [
{
"errorCode": "TI-API-0504",
"type": "Unknown",
"reason": "Service unavailable",
"message": "This API is temporarily unavailable. Please retry. If problems persists, please contact support (https://api-portal.ti.com/support)."
}
]
}
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
This API is temporarily unavailable. Please retry. If problems persists, please submit an E2E thread ( https://e2e.ti.com/p/addpost?pn=TI-API ) and provide the error message information.
  • Thanks, this works!

    Scenario Error details Remediation steps
    Gateway Timeout  
    Fullscreen
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    {
    "errors": [
    {
    "errorCode": "TI-API-0504",
    "type": "Unknown",
    "reason": "Service unavailable",
    "message": "This API is temporarily unavailable. Please retry. If problems persists, please contact support (https://api-portal.ti.com/support)."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    This API is temporarily unavailable. Please retry. If problems persists, please submit an E2E thread ( https://e2e.ti.com/p/addpost?pn=TI-API ) and provide the error message information.

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