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[FAQ] TI-API: Service Unavailable Error Code: TI-API-0504

Faye Rainey
Genius 14886 points

Scenario Error details Remediation steps
Gateway Timeout  
{
	"errors": [
		{
			"errorCode": "TI-API-0504",
			"type": "Unknown",
			"reason": "Service unavailable",
			"message": "This API is temporarily unavailable. Please retry. If problems persists, please contact support (https://api-portal.ti.com/support)."
		}
	]
}
 This API is temporarily unavailable. Please retry. If problems persists, please submit an E2E thread ( https://e2e.ti.com/p/addpost?pn=TI-API ) and provide the error message information.
  • +1
    TI__Genius 9148 points

    Thanks, this works!

    Scenario Error details Remediation steps
    Gateway Timeout  
    {
	"errors": [
		{
			"errorCode": "TI-API-0504",
			"type": "Unknown",
			"reason": "Service unavailable",
			"message": "This API is temporarily unavailable. Please retry. If problems persists, please contact support (https://api-portal.ti.com/support)."
		}
	]
}
    		 This API is temporarily unavailable. Please retry. If problems persists, please submit an E2E thread ( https://e2e.ti.com/p/addpost?pn=TI-API ) and provide the error message information.

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