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[FAQ] TI-API: When will I get waybill number for my order?

Part Number: TI-API

I need waybill number for ASN API call but I am unable to find it. When and where will I be able to find it? 

  • 1. You can get your waybill number only after your order is in 'Complete' status. Please check the order.

    2. Waybill number can be retrieved in two ways -

    1. via the get endpoint of the order API

    2. in myTI order history

    If the status is 'Complete' then Track/Invoice button will be enabled. 

    If not 'Complete' then Track/Invoice button will be disabled. In such case, please wait till the status is changed. 

    If you are not able to retrieve the waybill number if though the order is in 'Complete' status, please post a new question here on the E2E forum

     ( and provide the order number. We will get back to you soon.

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