API "Inventory subscriptions (test)" response "failed" with Gateway Timeout

I get the same error. I have seen it for several days. I'm not sure what is causing it.

When I call our endpoint, it responds instantly with:

{
  "description": "Inventory Notification Test Response",
  "status": "accepted",
  "responseCode": 200,
  "message": "The inventory notification was received"
}

Hi Nina and David,

I'm going to have to get back to you tomorrow on this issue. Sorry for the inconvenience.

Best regards,
Paul

I see the  documentation changed today (17 November 2022), so now I get different errors.

The document here (https://api-portal.ti.com/store-api-suite) now shows the test URL as:

transact.ti.com/.../(the API URL configured in your myTI company account)

instead of:

https://transact.ti.com/v2/store/subscriptions/inventory/test

What does "the API URL configured in your myTI company account" mean?

The URL without "https://" in front? I tried that but is does not work.

For example,

https://transact.ti.com/v2/mysite.com/incoming/inventory

Also the API portal does not allow adding such a value, although we have configured the URL in the myTI company account.

We configure the URL in the myTI portal and we configured it to use Basic authentication

CORS is set to allow any domain. Our service is hosted in Microsoft Azure with a public URL (so firewall is not an issue.)

There is no evidence in the server logs that TI even attempts to connect.

There are a couple of issues here:

1. The test inventory subscription notification feature is not reaching the destination URLs, and we're still working on a fix.
2. The documentation has been reverted back now - sorry for the confusion. We're seeing a lot of POST requests being sent directly from customers to https://transact.ti.com/v2/store/subscriptions/inventory/test, rather than using the "try it out" feature to trigger a test notification from TI to the customer's API endpoint. Sending a request directly to /store/subscriptions/inventory/test will not reach a valid endpoint.
   
   "the API URL configured in your myTI company account" is referring to the "API URL" that has been stored in your Inventory Subscription API settings from the API keys and access section of the myTI dashboard:
   
   
   

I'll provide an update to the to the status of the try it out feature tomorrow.

Regards,
Paul

I used the the feature 'try it out' and got the answer you see in the screen shot. I saw not request to my server from ti.
In the screen shot is a curl command and that command did not work?

Hi Paul,
on the 19.11.22 I tested it and it works.

But today (22.11.22) it no longer works.

Thanks and regards,
Klaus

Hi Nina,

The inventory alerts are back online. Sorry for the inconvenience.

Thanks,
Paul

Sorry, but again offline.

<H1>Gateway Timeout</H1>
The proxy server did not receive a timely response from the upstream server.<P>
Reference&#32;&#35;1&#46;8d501702&#46;1669195967&#46;11cb5034

Is there a documentation of the API structure, where I am able to see a description of the Fields of the request?