• State TI Thinks Resolved
  • Locked Locked
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 2 subscribers
  • Views 157 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

Original question:

TI-API: API (inventory subscription API)

TI-API: AFE7799IABJ

Nan Sambandan
Prodigy 10 points
Part Number: TI-API

getting the following error when trying to test using postman.  but the test url get "200" response. 

{
"errors": [
{
"errorCode": "TI-API-0401",
"type": "Security",
"reason": "Invalid Credentials",
"message": "Invalid bearer token. Please contact your local IT support to verify authentication information. Once resolved, please resubmit request."
}
]
}

please help.

  • 0
    TI__Genius 9966 points

    Hi Nan,

    It looks like you're sending requests to two different APIs:

    • Product inventory and pricing API (/v2/store/products)
    • Inventory subscription API (/v2/store/subscriptions/inventory)

    Only the requests to the inventory subscription API are failing with a "Invalid Credentials" error. It appears that you are not authenticating using the Client Credentials grant type for the subscription API, while you are using the proper method for the first API.

    Can you check the authentication grant type is set to Client Credentials and try again?

    Best regards,
    Paul

**Attention** This is a public forum