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[FAQ] TI-API: v1 Backlog quote API error codes and meanings

Part Number: TI-API

What do the backlog quote API error codes mean?

  • Scenario Error details Remediation steps
    CustomerEndCustomerName and SupplierEndCustomerIdentifier are missing  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0001",
    			"Type": "ERROR",
    			"Message": "Provide CustomerEndCustomerName or SupplierEndCustomerIdentifier and resubmit the request."
    		}
    	]
    }
    Provide CustomerEndCustomerName or SupplierEndCustomerIdentifier and resubmit the request.
    CustomerQuoteItemQuantity is missing  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0003",
    			"Type": "ERROR",
    			"Message": "Provide a valid CustomerQuoteItemQuantity number for each line item and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerQuoteItemQuantity number for each line item and resubmit the request.
    CustomerSoldToIdentifier and SupplierSoldToIdentifer are missing  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0005",
    			"Type": "ERROR",
    			"Message": "Provide CustomerSoldToIdentifier or SupplierSoldToIdentifer and resubmit the request."
    		}
    	]
    }
    Provide CustomerSoldToIdentifier or SupplierSoldToIdentifer and resubmit the request.
    CustomerQuoteIdentifier is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0006",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerQuoteIdentifier up to 35 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerQuoteIdentifier up to 35 characters and resubmit the request.
    CustomerQuoteReason is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0007",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid 2-character CustomerQuoteReason and resubmit the request."
    		}
    	]
    }
    Provide a valid 2-character CustomerQuoteReason and resubmit the request.
    SupplierSoldToIdentifier and CustomerSoldToIdentifier are missing or not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0008",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid SupplierSoldToIdentifier (1-10 characters) or CustomerSoldToIdentifier (1-20 characters) and resubmit the request."
    		}
    	]
    }
    Provide a valid SupplierSoldToIdentifier (1-10 characters) or CustomerSoldToIdentifier (1-20 characters) and resubmit the request.
    CustomerContactName is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0009",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerContactName up to 40 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerContactName up to 40 characters and resubmit the request.
    CustomerContactEmailAddress is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0010",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerContactEmailAddress up to 75 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerContactEmailAddress up to 75 characters and resubmit the request.
    CustomerContactPhoneNumber is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0011",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerContactPhoneNumber up to 30 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerContactPhoneNumber up to 30 characters and resubmit the request.
    CustomerEndCustomerIdentifier is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0012",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerEndCustomerIdentifier up to 20 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerEndCustomerIdentifier up to 20 characters and resubmit the request.
    CustomerEndCustomerName and SupplierEndCustomerIdentifier are missing or not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0013",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerEndCustomerName (1-52 characters) or SupplierEndCustomerIdentifier (1-10 characters) and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerEndCustomerName (1-52 characters) or SupplierEndCustomerIdentifier (1-10 characters) and resubmit the request.
    CustomerEndCustomerCity is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0014",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerEndCustomerCity up to 40 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerEndCustomerCity up to 40 characters and resubmit the request.
    CustomerEndCustomerCountry is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0015",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid 2-character CustomerEndCustomerCountry and resubmit the request."
    		}
    	]
    }
    Provide a valid 2-character CustomerEndCustomerCountry and resubmit the request.
    CustomerEndCustomerPostalCode is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0016",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerEndCustomerPostalCode up to 10 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerEndCustomerPostalCode up to 10 characters and resubmit the request.
    CustomerQuoteLineItemNumber is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0017",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerQuoteLineItemNumber  up to 10 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerQuoteLineItemNumber up to 10 characters and resubmit the request.
    CustomerCompetingSupplierCurrency is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0018",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierCurrency  up to 5 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerCompetingSupplierCurrency up to 5 characters and resubmit the request.
    CustomerCompetingSupplierUnitPrice is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0019",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierUnitPrice number value up to 19 digits and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerCompetingSupplierUnitPrice number value up to 19 digits and resubmit the request.
    CustomerCompetingSupplierMaterial is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0020",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierMaterial  up to 40 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerCompetingSupplierMaterial up to 40 characters and resubmit the request
    CustomerCompetingSupplierName is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0021",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerCompetingSupplierName  up to 40 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerCompetingSupplierName up to 40 characters and resubmit the request.
    CustomerTargetUnitPrice is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0022",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerTargetUnitPrice number value up to 19 digits and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerTargetUnitPrice number value up to 19 digits and resubmit the request.
    CustomerQuoteItemQuantity is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0023",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerQuoteItemQuantity number value up to 13 digits and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerQuoteItemQuantity number value up to 13 digits and resubmit the request.
    CustomerProductIdentifier is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0024",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerProductIdentifier up to 40 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerProductIdentifier up to 40 characters and resubmit the request.
    SupplierProductIdentifier is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0025",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid SupplierProductIdentifier up to 40 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid SupplierProductIdentifier up to 40 characters and resubmit the request.
    CustomerIntermediateCustomerIdentifier is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0026",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerIdentifier up to 20 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerIntermediateCustomerIdentifier up to 20 characters and resubmit the request.
    CustomerIntermediateCustomerName is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0027",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerName up to 52 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerIntermediateCustomerName up to 52 characters and resubmit the request.
    SupplierIntermediateCustomerIdentifier is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0028",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid SupplierIntermediateCustomerIdentifier up to 10 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid SupplierIntermediateCustomerIdentifier up to 10 characters and resubmit the request.
    CustomerIntermediateCustomerCity is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0029",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerCity up to 40 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerIntermediateCustomerCity up to 40 characters and resubmit the request.
    CustomerIntermediateCustomerCountry is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0030",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid 2-character CustomerIntermediateCustomerCountry and resubmit the request."
    		}
    	]
    }
    Provide a valid 2-character CustomerIntermediateCustomerCountry and resubmit the request.
    CustomerIntermediateCustomerPostalCode is not valid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0031",
    			"Type": "ERROR",
    			"Message": "Line Item {n}: Provide a valid CustomerIntermediateCustomerPostalCode up to 10 characters and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerIntermediateCustomerPostalCode up to 10 characters and resubmit the request.
    QuoteType is invalid  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-0032",
    			"Type": "ERROR",
    			"Message": "Provide a valid QuoteType or remove the field and resubmit the request."
    		}
    	]
    }
    Provide a valid QuoteType or remove the field and resubmit the request.
    System error occurred  
    {
    	"errors": [
    		{
    			"Code": "TI-VAL-50000",
    			"Type": "ERROR",
    			"Message": "Please contact TI API Support (https://api-portal.ti.com/support)."
    		}
    	]
    }
    Please contact TI API Support (api-portal.ti.com/support).
    CustomerQuoteIdentifieris invalid  
    {
    	"errors": [
    		{
    			"Code": "TI-TXT-001",
    			"Type": "ERROR",
    			"Message": "Validate your quote ID and resubmit the request."
    		}
    	]
    }
    Provide a valid CustomerQuoteIdentifier up to 35 characters and resubmit the request.

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