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[FAQ] TI-Email-Ordering: Order email error codes and meanings

Tammy Rawdon
Genius 9365 points
Part Number: TI-EMAIL-ORDERING

What do email Order error codes mean?   

  • 0
    TI__Genius 9365 points
    Scenario Error details Remediation steps
    Customer Purchase Order missing  {
    "Code": "TI-XPO-00001",
    "Type": "ERROR",
    "Message": "Missing CustomerPurchaseOrderIdentifier data from Input file."
    }

    Pass a valid CustomerPurchase OrderIdentifier.
    Customer SoldTo  missing {
    "Code": "TI-XPO-00002",
    "Type": "ERROR",
    "Message": "Missing CustomerSoldToIdentifier data from Input file."
    }

    Pass a valid CustomerSoldToIdentifier.
    Customer ShipTo missing {
    "Code": "TI-XPO-00003",
    "Type": "ERROR",
    "Message": "Missing CustomerShipToIdentifier data from Input file."
    }

    Pass a valid CustomerShipToIdentifier.
    Customer Purchase Order Date missing {
    "Code": "TI-XPO-00004",
    "Type": "ERROR",
    "Message": "Missing CustomerPurchaseOrderDate data from Input file."
    }

    Pass a valid CustomerPurchaseOrderDate.
    Customer Purchase Order Line item Number missing  {
    "Code": "TI-XPO-00005",
    "Type": "ERROR",
    "Message": "Missing CustomerPurchaseOrderLineItemNumber data from Input file."
    }

    Pass a valid CustomerPurchaseOrderLineItemNumber.
    Supplier Product Identifier missing {
    "Code": "TI-XPO-00006",
    "Type": "ERROR",
    "Message": "Missing SupplierProductIdentifier data from Input file.."
    }    		 Pass a valid SupplierProductIdentifier.
    Customer Expected Unit Price missing  {
    "Code": "TI-XPO-00007",
    "Type": "ERROR",
    "Message": "Missing CustomerExpectedUnitPrice data from Input file."
    }    		 Pass a valid CustomerExpectedUnitPrice.
    Line Item action codes invalid {
    "Code": "TI-XPO-00008",
    "Type": "ERROR",
    "Message": "One or more line items for this purchase order have an action code "N", check the action code for whole PO and resubmit the request."
    }    		 Only one purchase order line item can be N, check line-item action codes and resubmit.
    Invalid line item action code {
    "Code": "TI-XPO-00009",
    "Type": "ERROR",
    "Message": "This Line Item contains an unexpected action code.  The correct action codes are 'N' (new), "U"(update) or "X"(cancel)."
    }    		 Pass a valid action code of N, U or X

    Customer Requested Quantity missing

    		 {
    "Code": "TI-XPO-00010",
    "Type": "ERROR",
    "Message": "Missing CustomerRequestedQuantity data from Input file."
    }    		 Pass a valid CustomerRequestedQuantity.
    Customer Requested Date missing {
    "Code": "TI-XPO-00011",
    "Type": "ERROR",
    "Message": "Missing CustomerRequestedDate data from Input file.
    }    		 Pass a valid CustomerRequestedDate.

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