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TI-API: Backlog v2 Order Change

Part Number: TI-API

I was looking for some clarity on a few things when it comes to changing an order (outside of the Change Order Window)?
- Can schedules be removed without removing the entire line item?
- Can you decrease the quantity of one schedule without modifying the quantity of another in the same line item?
- Can requested ship dates be changed?

Also, are these enforced by the API and will result in a rejected change request, or is this something that could slip through the API, and be altered by a TI employee after the fact?

  • HI Lukas, let me see if this link will help you around Outside of Change Order window questions:

    -Can schedules be removed without removing the entire line item?  (revised to help be more accurate)  ** see belowIi still have line item 2 but now for 5000 was originally 7500 at order create.with 3 requested dates but now i have 2 requested dates (essentially removed a requested date  and chg quantity too)

    sort of - so example here it is really by requested qty and requested date your are able to increase decrease - keep your whole PO- PO item structure.

    so if I originally had 7500  for 3 requested dates  and now I really only want 5000 for 2 requested dates, i would put the 2500 on 2 requested dates and remove the 3rd requested date  thus updating my  ine item 2 on my PO from 7500 to 5000 wtih 2 dates vs 3 dates.

    customerLineItemNumber": "2",
    "lineItemChangeIndicator": "U",
    "tiPartNumber": "DRV8304SXXX",
    "customerPartNumber": "TIABCDEF",
    "customerAnticipatedUnitPrice": 1.00,
    "customerCurrencyCode": "USD",
    "schedules": [
    {
    "requestedQuantity": 2500,
    "requestedDeliveryDate": "2023-05-28"
    },
    {
    "requestedQuantity": 2500,
    "requestedDeliveryDate": "2024-03-01"
    },
    {  **remove this  and keep the above 2 - to go from 7500 to 5000 **
    "requestedQuantity": 2500,
    "requestedDeliveryDate": "2024-03-04"
    }

    - Can you decrease the requested quantity of ** the line item  ** without modifying the quantity of another requested date for the same line item. 

    so original request was 6000 and now you want it to be 5000  - change just 1 of the requested qty and leave the dates alone  change a 3000 toa 2000 

    customerLineItemNumber": "1",
    "lineItemChangeIndicator": "U",
    "tiPartNumber": "DRxxSXXX",
    "customerPartNumber": "TIABCDxx",
    "customerAnticipatedUnitPrice": 3.00,
    "customerCurrencyCode": "USD",
    "schedules": [
    {
    "requestedQuantity": 3000,
    "requestedDeliveryDate": "2023-05-28"
    },
    {
    "requestedQuantity": 2000,  ** change from 3000 to 2000 ** and overall  your line item 1 once submitte and accepted becomes totaly qty 5000 no date change *qty decrease 
    "requestedDeliveryDate": "2023-03-23"

    - Can requested ship dates be changed? - not really   you can always change your requested "want" date  ** example above - adjusted your dates keep the same qty and submit order change...  TI will work to match that date based on inventory availability, build time, etc  but if we do not have  it yet available Ti will give you ESD estimated ship dates that may not match your requested date.

    -Also, are these enforced by the API and will result in a rejected change request, or is this something that could slip through the API, and be altered by a TI employee after the fact?

    interesting question - your changes are automated and sent into the system, we have a scheduling system that helps determine product availability and shipping dates, we do not do manual intervention as a standard operating procedure that is not our prototcol.  If customer is having issues and request customer service support to help assist with their order changes and COW is not a factor... in specific cases A TI REP would help a customer at their request. 

    Let me know if this has answered your questions.

  • Hi Tammy,

    Thanks for the response. I noticed that part about needing the sum of the scheduled quantities to match the line item quantity, but the documentation for the orderChangeRequest object doesn't seem to mention anything about a line item quantity (I only see requestedQuantity in the scheduleRequest object). So I'm not sure where in my request the total line item quantity needs to go if it needs to be explicitly given?

  • So I did some revision above to see if I could make it more clear and tried to share some examples - let me know if it helped at all. So summary- change orders -you will need send the entire structure of a PO/POI for every change.  We really in truth have nothing that supports “schedule line” changes at all.  If  you add more requested dates or remove some requested dates for the PO/POI from one CRD to three or 3 to 2, we support that. Thus tried to explain that above with examples hopefully.

  • I think that cleared up my confusion, thanks for expanding on that and providing examples!

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