What do the email suite error codes mean?
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Error code | Error details | Remediation steps |
TI-EPO-001 | Unable to Identify Customer site. Please review the site related information. | Contact TI API Support (api-portal.ti.com/support) for assistance and provide a detailed description of the error. |
TI-EPO-002 | Missing CustomerPurchaseOrderIdentifier data from Input file. | Resend request with a valid Customer Purchase Order Identifier. |
TI-EPO-012 | Missing CustomerPurchaseOrderLineItemNumber data from Input file. | Resend request with a valid Customer Purchase Order Line Item Number. |
TI-EPO-013 | Missing SupplierProductIdentifier data from Input file. | Resend request with a valid Supplier Product Identifier. |
TI-EPO-014 | Missing CustomerExpectedUnitPrice data from Input file. | Resend request with a valid Customer Expected Unit Price. |
TI-EPO-015 | Duplicate PO items found on the request. | Remove duplicate PO item(s) and resend the request. |
TI-EPO-016 | This line item contains an unexpected Change Indicator: [ ]. Use I for Insert, U for Update, X for Cancel, or N for New. | Provide a valid change indicator and resend the request. |
TI-EPO-017 | This Line Item contains an unexpected action code. Based on your account setup, you are only expected to send 'N' (new) or blank/empty action codes. | Contact TI API Support (api-portal.ti.com/support) for assistance and provide a detailed description of the error. |
TI-EPO-018 | This Line Item contains conflicting Line Item header information. Only schedule fields can be different with in the same line item such as Quantity and Delivery Date. | Resend the request with a corrected line item header. |
TI-EPO-021 | Missing CustomerRequestedQuantity data from Input file. | Resend request with a valid Customer Requested Quantity. |
TI-EPO-022 | Missing CustomerRequestedDate data from Input file. | Resend request with a valid Customer Requested Date. |
TI-RMDV-001 | Missing or Invalid CustomerRemittanceAdviceIdentifier data from Input file. | Resend request with a valid Customer Remittance Advice Identifier. |
TI-RMDV-002 | Missing or Invalid CustomerPayerIdentifier data from Input file. | Resend request with a valid Customer Payer Identifier. |
TI-RMDV-003 | Invoice number missing | Resend request with a valid Supplier Financial Document Identifier. |
TI-RMDV-004 | Amount is missing | Resend request with a valid Customer Net Payment Amount. |
TI-RMDV-010 | The specified amount was not recognized as a valid number. | Resend request with a valid amount. |
TI-RMDV-011 | The specified amount could not be differentiated between US and EU number formats. | Resend request with an unambiguous number format or contact TI API Support (api-portal.ti.com/support) for assistance. |
TI-EQT-001 | Missing Supplier Product Identifier. | Resend request with a valid Supplier Product Identifier. |
TI-EQT-002 | Your account is currently not setup to send quotes. If you would like to send quotes, please contact support. | Contact TI API Support (api-portal.ti.com/support) for assistance. |
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