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DS90UB914A-CXEVM: USB2ANY ALP EVM Connection

Part Number: DS90UB914A-CXEVM
Other Parts Discussed in Thread: ALP, USB2ANY

Hi Team,

My customer is having trouble getting ALP to recognize a new USB2ANY.

I found Hamzeh's video about this here: https://training.ti.com/use-analog-launch-pad-alp-gui-configure-fpd-link-evms?cu=1134310

In his video a USB2ANY SDK is used, I can't seem to find this anywhere. Is this still the current way to update a USB2ANY for ALP compatibility? 

We also tried updating with the USB2ANY Explorer software but ALP still did not recognize the tool.

Any suggestions?

Thanks for the help,

David