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DS90UB948-Q1EVM: Cannot connect to ALP with USB

Part Number: DS90UB948-Q1EVM
Other Parts Discussed in Thread: ALP

Hi Team,

For some reason, ALP/my computer is not detecting my 948 EVM. I have it hooked up to a 941AS EVM and when I have the USB connected to the 941AS EVM, I can see it is hooked up to the 948 within the 941AS ALP profile, but I cannot get the ALP profile working directly for the 948. When I plug in the USB cable to the 948 EVM, it does not make the chime noise from my computer like when I plug in the 941AS EVM. I tried installing the latest update for ALP and it did not change anything.

Please let me know what else I can try. Thanks!