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DS90UB960-Q1: Unknown FPD-Link III Deserializer in ALP

Part Number: DS90UB960-Q1
Other Parts Discussed in Thread: ALP, USB2ANY

I'm trying to run Margin Analysis on a board I have - I cannot share the details of the board but it has 2 deserializers (TI960) on it.

My setup is as follows: Laptop --> Aardvark I2C/SPI Host Adapter --> Total Phase I2C/SPI Level Shifter --> Custom Board (Ti960) --> Fakra --> TI 953 EVM.

I am able to power the level shifter board and connect to the custom board over I2C. I am using release 1.57.001 of Analog LaunchPAD. I have also configured my device to be DS90UB960. 

However, the device information shows "Unknown FPD-Link III Deserializer" and the ALP software cannot detect the partner information or Current Rx Port Status. Please advise!