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DS90UB926QSEVB: 926 EVM cannot drive successfully on win10

Part Number: DS90UB926QSEVB
Other Parts Discussed in Thread: ALP

Hi Team,

I try to use 925/926 EVM (DS90UB925QSEVB/NOPB  & DS90UB926QSEVB/NOPB)
But the current problem is that win10 cannot drive successfully
Only show NCS USB Nano plus exclamation mark
The main program cannot be recognized
And the USB conversion IC on the public version is Atmel’s 90USB128 instead of the cypress version on the manual

please help reference below picture,

Did I have a problem with the installation settings?

thanks