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DS90UB954-Q1EVM: EVM detected but DESER showing incorrect address and null registers

Part Number: DS90UB954-Q1EVM


I recently bought a DS90UB954-EVM to do some margin testing on my link. However, when I plugged it in for the first time, I am unable to see the correct I2C address on info tab, and cannot see any proper register values in the register space. Please see screenshot below.

The board is in its untouched default state, with no jumpers modified, and just a USB cable connected (i.e. no remote devices etc.)

Could you please help?