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TUSB564RNQEVM: Doesn't Work in Specific Flip Configuration

Part Number: TUSB564RNQEVM
Other Parts Discussed in Thread: TPS65982

Hi team,

I'm trying to evaluate TUSB564RNQEVM. Measurement set up looks like:

Laptop PC - Type C cable - EVM - DP cable - Display.

To learn how type-C to DP-ALT works, I'm trying to check EVM operation with different Type-C cable port flip combination.

Jumper setting except for J1 is set as default. I checked operation with various Type-C cable flip and J1 setting.

I found the the display was recognized only with specific setting.  When J1 jumper is 2-3, display was not recognized.

When J1 is 1-2, display was recognized only when the type-C cable connector was on specific side at EVM-side type-C port.

How can I address this issue?

Regards,

Itoh