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SN65DSI83: Thermal Issue

Part Number: SN65DSI83

Hi,

My customer is using TI Part no: SN65DSI83ZQER in SBC Board and is seeing the huge temperature rise 75deg on this IC at room temperature and SBC Board is connected as table top   (Refer picture)

Please check and support us on this regard.

 

Please suggest relevant additional questions to be asked if any.