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TPS65982: Host Interface Utility Tool error using Aardvark SPI

Part Number: TPS65982
Other Parts Discussed in Thread: TPS65981

Our IT technician installed the Host Interface and Application Customization tools, and installed the Aardvark driver.

After configuring the TI tools I'm getting errors trying to connect.

Files for TI software:

windows_64bit_TPS65981_82_86_application_customization_3_11.exe

windows_64bit_tps6598x_hostinterface_utilities_2_4.exe

TotalPhaseUSB-v2.15.exe

Here is a screenshot of the TI folder:

Here is a screenshot of the error I'm seeing when attempting to configure the Aardvark:

Note: this error was seen using SPI Port1 and Port0. The I2C connections aren't installed as we will only use SPI.

What are we doing wrong?

 

Thanks!