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Part Number: TIC12400
Customer use TIC12400, when initialize the IC, all using default setting, all reads of register 05h is not correct. It seems SPI communication failed.
So customer wonder if need change something before startup?
Are they using the EVM or are they using their own board? Either way they should follow our guide.
Is only register 05h (IN_STAT_COMP) affected or are all registers wrong?
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In reply to Ambroise Suter:
Customer use their own board. All registers are wrong.
In reply to Sammi Shang:
to minimize sources of mistakes, it would be best if they test the software on our EVM. You can supply them with a free board if needed.As long as they follow our guide, the SPI communication should work as expected.
Otherwise we can have a look at their schematic and setup. If they don't want to share their schematic here, contact me directly.
do you have an update on this issue?
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