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TPS65987D: Device acting as Legacy Source

Part Number: TPS65987D

Hello,

My customer's TPS65987D is acting as a legacy source, and I'm not sure why. The only reference I see to this in the TRM are the 0x1A status register 25:24. Here's what our GUI shows for that: 

In the TRM it looks like this is controlled by Port Control register 0x29 3:2, but ours is set to normal PD behavior:

What else could be causing this?

Thanks,

Michael