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ISO7331C: Internal wire function

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Replies: 4

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Part Number: ISO7331C

Hi,

The ISO7331 was broken on my customer's system.

The chip was opened, and two wires were cut as below.

Could you tell me where these wires on the block diagram?

Best Regards,

Kuramochi

 

  • Hi Kuramochi-san,

    Thanks for reaching out. We usually do not disclose device internal circuit details without NDA and hence, I won't be able to comment on this question. To help address this customer issue, I would recommend one of the two options listed below.

    1. If you are interacting with a local TI FAE, please do request local TI FAE to reach out to us to discuss this particular and help resolve.
    2. If you do not have a local TI FAE, please let me know if I can reach out to you on your email that you have used for creating your myTI account.

    Regards,
    Koteshwar Rao

  • In reply to Koteshwar Rao:

    Hi Kuramochi-san,

    Please do let me know which of the two options I have listed in my above you would like to go with so that I will be able to support customer accordingly. Thanks.

    Regards,
    Koteshwar Rao

  • In reply to Koteshwar Rao:

    Hi Koteshwar-san,

    Thank you for your help.

    I do not have a local TI FAE, could you reach out to me(kuramochi-t@macnica.co.jp)?

    Best Regards,

    Kuramochi

  • In reply to Kuramochi Tadahiko:

    Hi Kuramochi-san,

    Thanks for confirming, I have reached out to you accordingly. I will go ahead and mark this post closed, thanks.

    Regards,
    Koteshwar Rao