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Error in loading external files in "High speed data converter pro v3.0"

Shubham Karnani
Prodigy 75 points

I am testing the TSW30sh84 evm with TSW1400 evm, while running the through the GUI software "High Speed Data Converter Pro v3.0" following error was  occur as described through the attached image. So kindly reply me with the solution for the problem.