Hello team,
My customer sends a photo of the BOOSTXL-EDUMKII he ordered. Only the bottom portion of the LCD is lighting up
Compare to the LCD of his colleague BOOSTXL-EDUMKII. Can we consider this as defective?
Regards,
Renan
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Hello team,
My customer sends a photo of the BOOSTXL-EDUMKII he ordered. Only the bottom portion of the LCD is lighting up
Compare to the LCD of his colleague BOOSTXL-EDUMKII. Can we consider this as defective?
Regards,
Renan
Hi Renan,
It's possible that could be a defective board, but lets check a couple things.
Are they using the example project?
Also, there is a note in the users guide, section 2.1.8, regarding the backlight pin. See the note in section 3.3.2 and ensure that J5 is set to Backlight as well. From the picture, it does not look like J5 is set properly.
Yes, that is sufficient. Please contact customer service to get a replacement.