Hi Expert,
My customer are using F28388 for Ethecat in the below environment as showed below diagram, when they use a bad cable between ECT master and F28388, F28388 did not report communication error, that is register 300~301h value is 0x00 from message report, but if use competitor device, then it is able to report this error,
if change a new cable between ECT master and F28388 device, then there is no issue.
question is when there have communication issue between F28388 and ECT master with bad connected cable, why F28388's register 300~301h is still 0 and did not report communication error?
Below is error counter description from beckhoff.
and customer post the message report for analysis: