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TMDSCNCD280049C: Product received at delivery time is faulty and not powered controller in controller card

Part Number: TMDSCNCD280049C
Other Parts Discussed in Thread: TMS320F280049C, TMDSHSECDOCK

I order product tms320f280049c and received product are faulty.  not power on controller also not blink a led. how to replaced these product? T01987160