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TMS320F280039C-Q1: ADC sensing error

Part Number: TMS320F280039C-Q1

Tool/software:

Customer used 2 pcs F280039C-Q1 in the OBC project and found one of them showed large temperature sensing error.

After further checking, 

They found the voltage drop across the  20kohm pull up resistor was different between 2 devices, in the below circuits (the pull down resistor was removed during the test)

1 device showed nearly 0V with ADC pins (B0/A8), while the other device showed 0.02V drop across the 20kohm with ADC pins(A0/B12). It seemed the input current was different. Could you please help check the possible reasons?