This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

PFC23338EVM-107: Evaluation Board Not Working — Replacement Requested

Part Number: PFC23338EVM-107

I set up the PFC23338EVM-107 according to the user guide. After applying the AC input, the output does not regulate to 385 V. Instead, it follows approximately square(2)*Vac, i.e., the board behaves like a simple AC rectifier rather than an active PFC. This suggests the boost switch is not operating as intended. I have already submitted many E2E questions online, but none of them solved my issues. The board was not damaged not overused but not workable once I bought it. I don’t have time to slowly debug everything. I want to replace the board. 

The order number is T05694194. Batch number is 4018172SVT. Ship trace code is 0379908ZEA.