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DRV8301-HC-C2-KIT: Connection Error Control Card

Part Number: DRV8301-HC-C2-KIT

We have been successfully running a BLDC motor with our DRV-8301-HC-C2 kit for several weeks now. When we would first connect the control card to the computer via USB, LD3 on the control card would always flash red. I believe this means that the .out program is flashed to the device. Today, we began to run using the same procedure that we have been, but received a connection error. LD3 is no longer illuminated at all. LD4 still illuminates when we connect the USB, and LD1 illuminates when we supply power to the board. We also noticed that LED12 on the board itself is not illuminated like it was when we were running successfully. Do you have any idea as to what our issue may be?